Shipping policy
Shipping methods and Delivery times
You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel.
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
Processing time:
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment. We usually require 0-2 (1-3 for custom products) business days to process an order. After receiving your payment, we will do some quality tests on our products, package them, and then ship them to your address.
Shipping time:
The time for your item(s) to travel from our warehouse to your destination.
Shipping fee:
tobetrendy.com offers free shipping on all standard orders within the 50 U.S. states.
All items being sold at tobetrendy.com are guaranteed to be delivered to buyers within 10 days. And all orders shipped from the US warehouse are guaranteed to be delivered within 30 days. You can get a full refund if you have not received your item(s) beyond this time.
Full refunds are not available under the following circumstances:
1. Delays caused by the buyer providing incorrect or incomplete delivery information;
2. Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war;
3. Any un-insured order that is lost or stolen;
4. Delays in delivery caused by any other beyond tobetrendy's control, such as public holidays and Customs issues.
Note: The shipping times mentioned above refer to the estimated times of business days that the shipment will take after an order has been shipped. Business days do not include Saturday/Sunday and any public holidays. These estimates are based on normal circumstances and are not a guarantee of delivery times. We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays and customs issues.
You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel.
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
Processing time:
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment. We usually require 0-2 (1-3 for custom products) business days to process an order. After receiving your payment, we will do some quality tests on our products, package them, and then ship them to your address.
Shipping time:
The time for your item(s) to travel from our warehouse to your destination.
Shipping fee:
tobetrendy.com offers free shipping on all standard orders within the 50 U.S. states.
All items being sold at tobetrendy.com are guaranteed to be delivered to buyers within 10 days. And all orders shipped from the US warehouse are guaranteed to be delivered within 30 days. You can get a full refund if you have not received your item(s) beyond this time.
Full refunds are not available under the following circumstances:
1. Delays caused by the buyer providing incorrect or incomplete delivery information;
2. Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war;
3. Any un-insured order that is lost or stolen;
4. Delays in delivery caused by any other beyond tobetrendy's control, such as public holidays and Customs issues.
Note: The shipping times mentioned above refer to the estimated times of business days that the shipment will take after an order has been shipped. Business days do not include Saturday/Sunday and any public holidays. These estimates are based on normal circumstances and are not a guarantee of delivery times. We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays and customs issues.